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Voiding a Packet

Overview: Packets sent via SprySign that have not yet been completed can be voided to prevent the user from completing the form.

How to Void Packets

  1. Navigate to your Spry Admin Portal.
  2. Click 'SprySign' to view all packets within your account.
  3. Navigate to the 'Sent' tab.
    Screenshot 2024-11-15 at 1.41.06 PM.png
  4. Find the packet that you would like to void, if it includes multiple packets and you would like to void them all- select the three dots and choose 'Void Packets.'

    Screenshot 2024-11-15 at 1.43.57 PM.png
  5. If you wish to void an individual packet (not for all recipients), choose 'See Submissions' and find the individual that you would like to void. From there, click the three dots and select 'void packet.'

Watch

Void Packet (2).gif

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