Overview: Learn how to request and/or transfer your Comp Tickets for a game or competition as an Administrator.
*This must be completed on the Spry Mobile App.
Note: your department's Comp Ticket Administrator must have the Comp Ticket Request configured in order for you to submit your request.
- Sign in to your Spry account via the Spry mobile app. Comp Ticket Requests are not accessible on the desktop version of Spry.
- Navigate to your Calendar.
- Use the "Search" function in the top right corner of the screen to search for the team's calendar.
- Navigate to the date of the event that you'd like to request comp tickets for and click into the event.
- Click "Request Comp Tickets". (Note: if you are not seeing this option, it's because your comp ticket administrator doesn't have Comp Ticket Requests turned on for this event yet. Please reach out to this administrator directly.)
- At the top of the screen, you will see how many tickets you have access to and how many of them you have claimed and/or transferred. If your administrator has set a closing time for the comp ticket requests, you will see a banner at the very top indicating when.
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In the middle of the screen, you will see two options:
- Claim: click here to claim the ticket for a guest. You will then be prompted to enter in your guest's information before submitting.
- Transfer: click here to transfer your comp ticket to another coach or administrator. You will be prompted to select them from a list.
- You will need to repeat Step 6 for each ticket that's available to you. Swipe left across the screen to move onto the next ticket.
- Each ticket will update to show whether you have claimed it or transferred it and to whom.
*If at any time you need to make a change to your Comp Ticket assignments, please contact your department's Comp Ticket administrator directly.
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